It is recommended to check your Windows device manufacturer's support for the latest version of the Intel graphics driver for your device. Workaround: To mitigate this issue, you can install an Intel graphics driver with a later version than 30.0.101.1190.
Home users of Windows are unlikely to experience this issue, as the few affected apps are more commonly used in enterprise environments. Windows devices using updated Intel graphics drivers with a version later than 30.0.101.1190 are not affected by this issue and already have the Intel resolution for this issue installed. This issue might happen intermittently and affects a small number of enterprise apps which use DirectX or Direct3D to render part or all of their content. Instead, it seems that users seeking out a patch for Windows between regular updates should proceed with caution.You might receive an error with apphelp.dll from apps using DirectXĪfter installing KB5019959 or later updates, you might receive an error with apphelp.dll on Windows devices using Intel graphics drivers with versions 26.20.100.7463 up to 30.0.101.1190. What’s not clear is whether these “optional” “C” and “D” releases are actually known as options. What this means to you: Microsoft’s blog post notes that it has to protect millions of devices each month, and the best way to do that is to acquire data assessing how well its patches are functioning. Microsoft rescinded the patch, but the damage was done. That patch was issued in the last week of November-meaning that, according to Microsoft and How-To Geek, it would only have been issued to those who went looking for it via the “Check for updates” button. In late November, for example, Microsoft issued a patch that caused Surface Book 2s to crash with BSODs, throwing a “thread not handled” error.
The problem with issuing these so-called “C” and “D” releases is that occasionally they introduce new problems. “They are used in atypical cases where we detect an issue and cannot wait for the next monthly release because devices must be updated immediately either to fix security vulnerabilities or to solve a quality issue impacting multiple devices,” Fortin added. Separately, Microsoft said it also issues “on demand” releases that don’t follow a standard schedule, in order to provide critical fixes.
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